What is your shipping policy?
Our shipping policy varies depending on the product and the destination. USA shipping takes 3 to 12 business days, plus 1-2 days of handling. International shipping takes 5 to 20 business days.
Do you offer free shipping?
We offer free shipping on all order over $50.
What payment methods do you accept?
We accept several payment methods, including credit cards, debit cards, Amazon and PayPal. We also offer partial payment program though Sezzle. Please refer to our website for a full list of accepted payment methods.
What is your return policy?
Our return policy lasts 30 days. If the item came damaged, not as described in the description, or has mechanical issues, with the 30 days time period you can return it for a full refund or exchange. Please refer to our website for more information on our return policy.
How can I track my order?
You can track your order by clicking on the Order Lookup section at the bottom menu
Do you offer international shipping?
We offer international shipping to : Australia, United Kingdom, Canada and a few other select countries. Please refer to our website for more information on international shipping options and rates.
What if my item arrives damaged or defective?
If your item arrives damaged or defective, please contact our customer service team immediately to arrange for a return or exchange.
Can I cancel my order?
You may be able to cancel your order before it is shipped, within 24 hours. Please contact our customer service team to request a cancellation.
Do you offer any discounts or promotions?
We occasionally offer discounts and promotions on our products. Please sign up for our newsletter or follow us on social media to stay updated on our latest offers.
Where Is Your Business Located?
We Are Registered And Operate In Massachusetts, USA. Our Return Location Is In Connecticut.
How Can I Contact You?
If You Have Any Questions You can:
1. Click The Chat Button On The Bottom Right.
2. Text Chat With Us (US Only) (860) 463-1610
3. Email Our Support Team At: